I'm a web developer, software tester, project lead, and challenge decimator.

You're looking at the (work-in-progress) portfolio of a web developer.
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Recent Events

2019-02-05: Uploaded the new design for this site.

2018-09-28: Updated my LinkedIn profile.   Check it out! »

Timeline of Work Experience

Verizon Wireless in Greenville, SC

Senior Analyst in the National Command Center

2017 - Present
  • Project lead on multiple development projects, developer training lead for dashboard development, and team point of contact, working directly with leadership
  • Frontend developer working with HTML, CSS, JS (jQuery, AngularJS), and Aceyus to create real time and historical data based on KPIs and call center statistics
  • User acceptance testing lead on our team, creating documentation and processes that apply to all projects and ensure thorough testing of features and experience

Recognition: 2018 Q1 and Q2 Legends Finalist, selected for being a leader in the business and providing high value to teams and projects
Verizon Wireless in Greenville, SC

Web Tech Analyst, Headquarters Customer Service Knowledge Management

2014 - 2017
  • Frontend developer working with HTML, CSS, JS (jQuery, AJAX), SharePoint, and business rules, including a custom-built service tester to check data integrity on our calls
  • iLog rule development and testing for multiple custom-developer customer service tools
  • Lead UAT tester for tools developed or maintained by our team
  • SharePoint site development: added custom JS to modify site capabilities, created workflows to manage item status, calculations, and emails

Recognition: Graduated 2015 PreLeadership Program, enrolled due to management potential and high performance
Verizon Wireless in Greenville, SC

Technical Analyst, Wireless Network Response Team within Technical Support

2012 - 2014
  • Ascended to Lead Reporting Analyst and Team Point-of-Contact
  • Developed tools for local technical support floor through front-end development, such as a web tool that served up technical information from a database backend.

Copyright © 2004- Jen Bauer
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